Contact Us
Have a question about an order, sizing, delivery or a return? Our customer service team is happy to help.
How to reach us
Email: info@wrenfordlondon.com
Contact form: below on this page
Customer service hours
Monday: 9:00 AM to 5:00 PM
Tuesday: 9:00 AM to 5:00 PM
Wednesday: 9:00 AM to 5:00 PM
Thursday: 9:00 AM to 5:00 PM
Friday: 9:00 AM to 5:00 PM
Saturday and Sunday: Closed
All times are UK time.
We aim to reply within 1 business day. Messages received at the weekend are answered on the next business day.
Before you get in touch
- Order status: please include your order number. You can also follow your parcel on our Track My Order page.
- Returns: you have 30 days from delivery to return an item. See our Return & Refund Policy.
- Delivery: free UK delivery with Royal Mail Tracked, 5 to 10 business days in total. See our Shipping Policy.
- Common questions: see our FAQ.
Our Business Information
Store Name: Wrenford London
Email: info@wrenfordlondon.com
Contact form: Click here
Customer Service Hours
Business Days: Monday to Friday, 9:00 AM to 5:00 PM (UK time)
Saturday and Sunday: Closed
Response Time: We aim to reply within 1 business day.